Affordable Rates to Scale Your Business

Helpware Customer Support Team

Dedicated
Team Members

All agents are 100%
dedicated to your business


Type of Pricing

Monthly / 6-month term / Annual term


Composition of Staff

Dedicated CSRs + Team Lead


Guaranteed Working Hours

40 hrs / wk / person


Account Management?

Yes, Dedicated Customer Success Manager


Support Staff?

Yes, Recruiting, Onboarding Manager,
Training by Six Sigma Process Excellence
Team,Operations Management, Facilities
Management,Program management,
and Customer Success Manager


Outputs

Daily / Weekly / Monthly Reporting
Quarterly Business Review, Dedicated Team Members


Types of Tasks

Omnichannel Customer Support team
providing support via Phone, Email,
Live Chat, Text, and Social Media

Helpware Back Office Support Team

Dedicated
Team Members

All agents are 100%
dedicated to your business


Type of Pricing

Monthly / 6-month term / Annual term


Composition of Staff

Dedicated Agents + Team Lead


Guaranteed Working Hours

40 hrs / wk / person


Account Management?

Yes, Dedicated Customer Success Manager


Support Staff?

Yes, Recruiting, Onboarding Manager,
Training by Six Sigma Process Excellence
Team,Operations Management, Facilities
Management,Program management,
and Customer Success Manager


Outputs

Daily / Weekly / Monthly Reporting
Quarterly Business Review, Dedicated Team Members


Types of Tasks

Marketing: Design, Social Media Marketing,
Paid Search+Social,Project Management,
Data Entry,Web Research,Content Moderation

Core packages
to grow revenue

Helpware is a customer experience company that offers
on-demand, highly-trained support, and back-office team
members with access to cutting-edge tools, processes, and
methodologies.

Let's Talk!
The reviews are in!
See what our clients
say about us on
Clutch and Google

Offices

North America
75 Enterprise, Suite 160-I
Aliso Viejo, USA, CA 92656

South America
Av. Dr. José Bonifácio Coutinho Nogueira,
150 - Térreo - Jardim Madalena,
Campinas, Brazil

Offices

Europe
10-A Naberezhno-Kreshchatitska
Ukraine, Kyiv 04070

Asia
19th Floor Uptown Tower 2
11th Avenue Bonifacio Global City,
Taguig City, Manila, Philipines

Newsletter


Download our White Paper

Learn More

Contact Us

+1 (949) 273-2824

© 2018 helpware - Terms of Service • All Rights Reserved


Offices

North America
75 Enterprise, Suite 160-I
Aliso Viejo, USA, CA 92656

South America
Av. Dr. José Bonifácio Coutinho Nogueira,
150 - Térreo - Jardim Madalena,
Campinas, Brazil

Europe
10-A Naberezhno-Kreshchatitska
Ukraine, Kyiv 04070

Asia
19th Floor Uptown Tower 2
11th Avenue Bonifacio Global City,
Taguig City, Manila, Philipines

Newsletter


Download from our White Paper

Learn More

Contact Us

+1 (949) 273-2824

© 2018 helpware - Terms of Service • All Rights Reserved